WisePOS E
Unbox your terminal & insert the battery
To insert the battery, turn the terminal over, lift the back cover from the bottom-left corner, and slide the battery into the slot with the gold connectors at the top.
Power the reader on (located on the right side of terminal)
Connect to your clinic’s secure (password-protected) WiFi
From a computer, log into the Scratch Dashboard
Register your terminal
From the left-hand menu, select Payments > Collect Payment
Go to the Terminals tab
Click Register and Connect New Card Reader
Find the pairing code on your terminal
If the code doesn’t appear, swipe from left to right
Tap Settings, then Generate Pairing Code
If prompted for a password, enter:
07139
Enter the code in your Dashboard
Type the three-word code with hyphens into the Registration Code field
In the Reader Label field, name your terminal (example: Front Desk 1)
Avoid special characters like #
Let it update
The terminal may install updates—let it run through completely
When the reader displays the Scratch logo (or your practice’s logo), it signifies that all required steps have been successfully completed.
Charge the reader
Plug the charging cable into the port with the lightning bolt symbol on the right side and connect it to a wall outlet using the USB adapter.